Content design leader, writer and educator
With over 15 years of experience working with leading brands, I have dedicated my career to developing successful digital products with clear, concise content.
I am genuinely interested in helping your business effectively connect with your audience through thoughtful communication strategies, accompanied by engaging content that drives results.
Democratizing information with quality content
I have extensive experience simplifying complex topics to ensure clarity. My goal is to create accessible content that reaches a wide audience while also supporting underserved communities. Using various UX writing and content modeling techniques, I make sure your target audience is deeply considered throughout the product design process. I use my extensive UX research toolkit to fully understand your audience before we even start designing. And I ensure any user-facing text has an appropriate tone for the context, adding a human touch to the language where needed. That way, any information we present will be easily understandable and engaging for them.
Designing within constraints
Working directly with stakeholders, I make sure to fully understanding the business goals and industry regulations early on. This allows me to provide more innovative solutions while also bringing together siloed products into a cohesive narrative. I employ an editor’s perspective to stay on top of emerging technology and ensure that changing features are communicated clearly and effectively. And I sit directly with developers to make sure any content delivered meets the quality of what is produced.
Who I’ve worked with
These are the companies and brands I’ve worked with, either directly in-house or as a third-party consultant.
Consumer electronics
Sony
Ecommerce & retail
eBay
Walmart
Food & beverage
Constellation Wines
Smuckers
Healthcare
Dignity Health
Kaiser Permanente
Hiring & job search
Indeed
News & media
The Advocate
GLAAD
PBS